![]() In the next lines, I’ll focus in the human factor, and more specifically, in the importance of having a well trained GIS team supported by a well designed training plan and how this fact contributes to the success of the business. The image define GIS by its five principal components: data, software, procedures, hardware and the most important one, the user, the group of people that have the knowledge and expertise to operate the system to support the organization’s operations and to adapt it when changes in the business needs occur. I like this definition due to its simplicity but also because it allows to quickly explain what are the main components of a GIS and to point out the implications that each component has in the success of a GIS deployment. There are many definition of GIS, however the most widely used is the one depicted below.
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